We have been made aware of scammers spoofing our telephone number and name claiming to be verifying fraudulent information. If you suspect a caller is not truly from The Citizens State Bank, hang up and call us directly at 620-345-6317. Do not click on any links within an email or text and never give out your username and/or password. As an additional reminder we will never call and ask you to verify your account number, personal identifying information or debit card number.

FDIC-Insured - Backed by the full faith and credit of the U.S. Government

Contact Us

The Citizens State Bank Headquarters

201 S Christian
PO Box 110
Moundridge, KS 67107

Customer Care Line

Available 8 AM – 5 PM (CT) Monday-Friday
Call: 620-345-6317

Lost or Stolen Debit Card

During Business Hours: call 620-345-6317

After Hours: call 1-877-226-2351 (877-CANCEL-1)
Then contact us during business hours to order a new card

Send a Secure Message

Please allow 1-2 business days for a response. Thanks

Send Secure Message Here

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Protect Your Identity

Learn more about how to protect yourself from Fraud and Identity Theft

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